Citizens Fiber is a growing telecommunications company specializing in Gigabit Internet, Cable TV, and Telephone
services over a fully fiber optic network in Westmoreland County. Citizens is an innovative technology provider
with goals to extend its service area through the expansion initiative known as Fiber Zones. Our main office
is in Mammoth, PA
Citizens Fiber is seeking a detail-oriented individual to coordinate the company’s marketing initiatives and to
champion an exceptional experience for our customers. This role will have responsibilities within all aspects of the
company’s marketing strategy. The ideal candidate employs both creative and analytical thinking, works
well with team members across all departments of the company, and can work on their own with little
Manage the company’s social media accounts, to include engagement with current and prospective customers.
Design and coordinate with various vendors for advertising, branded items, etc.
Plan/execute and/or attend marketing events as needed (new expansion information sessions, networking events, community festivals, community outreach events, etc.)
Manage communication to customers via bill messages, letters, etc.
Update and maintain marketing collateral and customer forms.
Monitor and analyze customer satisfaction through surveys and other communications.
Provide customer support for services and billing as needed.
Preferred Skills & Requirements
Understand and value exceptional customer service
Proficient with various social media platforms
Degree or experience in Marketing/Communications
Excellent written and oral communication skills
Strong interpersonal skills and attention to detail
Ability to work independently on multiple projects simultaneously
Good time management skills, including prioritizing, scheduling, and adapting as necessary
Hourly Pay commensurate with experience
Submit Your Resume
Citizens Fiber is always looking for talented individuals to join our team. Fill out the form below
and upload your resume and we will contact you if we feel like you might be a good fit.
Citizens Fiber is a leading provider of gigabit internet, cable television and phone services in many areas of
Westmoreland County, including Latrobe, Greensburg, Mt Pleasant, Pleasant Unity, Mammoth and surrounding communities.