Lifeline Assistance
Lifeline Assistance Program
Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month.
USAC’s Lifeline Support Center helps you apply for the program, understand eligibility requirements, and keep your benefit current through an annual recertification process.
Lifeline consumers must apply for Lifeline and then sign up with a participating phone or internet company, recertify annually, and keep their information up to date.
Phone or Internet company enrolls you in the Lifeline program, manages your service, and answers questions about your service, phone or device, or bill.
Getting Started
01
Qualify
You may be eligible to get Lifeline based on your income or participation in a government assistance program.
To begin the process of enrollment and see if you qualify click the link below.
02
Sign Up
Once you have received confirmation from USAC that you are qualified, contact us and we can help you get your service setup and apply your lifeline credit to your phone or internet service.
Frequently Asked Questions
Find answers to commonly asked questions about Lifeline
Does Citizens determine if I qualify for Lifeline?
Qualification for Lifeline is not done through Citizens, but through the Universal Service Administrative Company (USAC). You can visit their website at https://www.lifelinesupport.org/ to get more information and begin the qualification process.
How do I know if I qualify for Lifeline?
There are various methods used to determine if you are qualified for Lifeline. These include but are not limited to:
– Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
– Medicaid
– Supplemental Security Income (SSI)
– Federal Public Housing Assistance (FPHA)
– Veterans Pension and Survivors Benefit
Go to https://www.lifelinesupport.org/do-i-qualify/ for more information.