Lifeline 135 Assistance

Citizens Fiber offers a program to help our low-income residential customers keep their
telephone service. This program is called Lifeline 135 Service and is a government assistance
program. If you are a low-income residential customer, you may qualify.

Lifeline 135 gives a monthly credit for your service. Customers have the following choices:
Voice or Bundled Voice Service: Customer will receive a discount of $5.25 off their monthly rate.

OR

Internet Service: A customer may choose to apply for the credit on a qualifying internet service, which
may be part of a bundle. The customer will receive a discount of $9.25 off their monthly rate.

Here’s How to Qualify for Lifeline 135 Service:

You can get Lifeline 135 if you are in one of these programs: – – – – – –
– Supplemental Security Income (SSI)
– Supplemental Nutrition Assistance Program (SNAP) – (f/k/a Food Stamps)
– Medicaid
– Veteran’s Pension or Survivor’s Pension Benefit
– Federal Public Housing Assistance
OR
– Your yearly household income is at or below 135% of the Federal Poverty Guidelines.

Here’s how to apply for this program: You have 3 ways to apply for Lifeline 135:
• Apply online at CheckLifeline.org/lifeline.
• Apply through the mail by filling out the Lifeline Application found at CheckLifeline.org/lifeline.
• Visit Citizens Fiber Business Office Monday through Friday, from 8AM to 4PM, for assistance in
applying.

Lifeline 135 service is non-transferrable to another person or household and only eligible consumers may
enroll in the program. Lifeline 135 is limited to one discount per household.

For more information on this federal program, please visit the Universal Service Administrative Company
(USAC) at https://www.lifelinesupport.org or contact Citizens Fiber Business Office at 724-424-4444.