About us

Excellent Products and Service

At Citizens Fiber, exceptional local service is at the heart of everything we do. For nearly 120 years, we’ve proudly served our community with reliable products and friendly, knowledgeable support. Whether you’re getting connected for the first time or need help with your existing service, our dedicated team members work tirelessly to keep you running at your best. We go beyond simply answering questions, we provide personalized solutions and genuine care, ensuring every experience with Citizens is positive, seamless, and rooted in local trust.

Our Vision

Our vision is to be the most trusted local provider of reliable connectivity and exceptional service, empowering our community with innovative solutions and genuine care. We strive to set the standard for excellence by combining over a century of experience with a commitment to personal, community-focused support that makes every customer feel valued and connected.

Our Mission

Our mission is to actively pursue our vision through the relentless pursuit of excellence. We strive to deliver exceptional local service by providing reliable products, personalized support, and innovative solutions that keep our community connected. We are dedicated to building lasting relationships through integrity, responsiveness, and a commitment to excellence in every interaction.